Troubleshooting During Heavy Rains

During the coming heavy rainfall, your WaterWatch Alarm may alert you to water in your crawl space or basement.

To stop the Alarm:

1. Remove the red disc or probe alarm from the lid of the sump pump. 

2. Dry the red disc/probe alarm off completely. Once the red disc/probe alarm is completely dry the alarm will stop beeping.

3. The next step is to check your sump pump.

• If the water is still being pumped out of your drain line, your sump pump is still working. It is just overwhelmed with the amount of water which is why the alarm was triggered. 
• If no water is being pumped out you could have an electrical issue, or your pump could have failed, and you will need to schedule a service appointment.

Feel free to give us a call at 1-501-329-4000.

Stay safe out there!